Refunds

Last updated 8 August 2026

Why this is easy to offer

Three baskets are free before you pay anything, and they are the same game as the other nine. Nobody should be buying this without knowing exactly what it plays like, so a refund request usually means it simply was not for you — which is fine.

How to request one

• Email hello@shipr.gg from any address, quoting the transaction id or order id on your receipt; or
• Reply to the Paddle receipt email, or use the support link in it.

Either route works. Requests are answered within one business day.

How the money comes back

Paddle.com Market Ltd is the Merchant of Record, so the refund is issued by Paddle to your original payment method. Card refunds typically appear within 3–10 business days depending on your bank. The full purchase price is refunded, including any tax collected.

After a refund

The unlock ends when the refund is issued, and the game returns to the free baskets. Your score is not touched.

Chargebacks

Please email first. A refund takes a day and costs you nothing; a chargeback takes weeks and gets you the same money. No refund request here has ever been refused.